In a crisis, there are a series of recognizable behavior levels that a person may go through during a crisis moment. Recognizing the various behavioral levels will assist in de-escalating a situation, including getting out of harm’s way. Another benefit of recognizing crisis behavior is to avoid escalating the person/situation.

People are often the victims of threats or acts of violence because they don’t recognize escalating behavior. Therefore they fail to take the appropriate action to de-escalate the person/situation or by failing to manage their own anxiety, their behavior actually contributes to further escalation of the situation.

How you respond to the behavior is often the key to defusing it. Crisis Prevention De-Escalation training provides simple and effective techniques to recognizing the warning signs of a potential physical assault and knowing what to do if it happens. This training is useful for anyone that provides services to the public, including places of worship. The training will equip participants with safe, effective techniques that will build their confidence in stopping situations from spinning out of control. And they’ll build participant’s ability to prevent alarming situations from happening at all.